To know the entire history in the caller's software Center

Call center software Talkdesk shows a full view of the customers by dragging the relevant information from the systemyou use, the social networking site and business.

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Information about the client data and prospect including purchase history, support ticket and all theprevious interactions with your company are presented in an intuitive interface.

Real time information about the caller: your dealer will never go into a blind call as they receiveinformation about the caller, even before answering the phone.
Review the previous interactions: of all the previous calls, recordings, notes, cases and tickets are available as the phone should ring the dealer information before they answer the call.

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