Desktop Remote Control Software DameWare

DameWare remote support allows you to control the desktop of a remote computer. Use DameWareremote support, you can remotely support end-users, as if you are standing on their shoulders.
Quickly connect and control the computer of the end user
Take one click screenshots of the remote computer
Chat with end users as you troubleshoot
Instantly transmit data to the remote computer to fix the problem
Remote control Windows ®, Mac ® X and Linux desktops

Remote Desktop for Windows, Mac OS X and Linux computers
AD user management is one of the most common tasks of an Active Directory management tools.With DameWare remote support, you can add a user to Active Directory and give them access to all the resources necessary to perform their work. This includes the creation of their home directory,setting up a Microsoft ® Exchange Mailbox, and even more of their images. You can also delete users and reset passwords.


Chat with End-Users as You Troubleshoot
As you troubleshoot, you need to communicate with end users. You want to know what they did orwhat they are trying to do. With DameWare remote support, you can instantly chat with end usersallows you to fix the problem more quickly.


Take screenshots of the remote computer
A picture is worth a thousand words and so is a screenshot. Take a screenshot of a remote computerby using the key combination CTRL-PrtScn is a process that takes time in pain. With DameWareremote support, you never have to do this. You can take a screenshot of the remote desktop in a single click and save them to your computer instantly.


Sleep wake Servers Powered-Down Computer Reboot &
DameWare remote support for you a series of options to connect to the computer. You can configureClient Agent DameWare to allow unattended connections allow you to fix these errors while the end user is away from his/her computer. You can use the Intel ® AMT vPro ™ technology to "wake up" the computer is asleep or in power saving mode, as well as rebooting a computer is supported.


Control who has access to the remote system
DameWare remote support allows you to control the information about who has access to the remote computer. You can configure your DameWare remote support to end users are granted access to the system administrator before allowing remote connections. You can also use Active Directory Group Policy to control exactly who can connect remotely to a computer.


Install the Client Agent DameWare
DameWare remote support using an agent to set up the connection sharing remote desktops. The agent of the customer can be automatically installed the first time you connect to the remote computer. You can also use the create MSI to create a custom agent installation package. Once theMSI package is created, it can be installed by using Group Policy or the distribution platform for third-party software.


Agent the backwards compatible
DameWare remote v9 support is backwards compatible with the DameWare v7 and v8 client agents.DameWare remote support with v9, you can connect to the computer running DameWare v7, v8 or v9agent. Backwards compatibility with the agent, you can more flexibility to decide when the agents areupgraded.

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