Integrated call center software with One-click With your business tools

Integrated call center software with One-click With your business tools
Talkdesk compile the information from your company CRM, Helpdesk, back office solutions, Facebook,Twitter and LinkedIn. With the available, relevant information, Talkdesk will increase your company'sproductivity, eliminating the shortcomings of information and enhance the customer experience.

tích hợp trung tâm cuộc gọi
The unified workspace: workflow optimization of your company by removing redundant actions open the door and looking through many heating system with customers over the phone.
Integrated API's Talkdesk: it enables the company to integrate with any back-office applications. The information shown when customers call center software can be customized to fit your business needs, offering the opportunity to upsell, increase conversion rates and close more sales.

All your update system-automatic

Talkdesk automatically updated information on all of the integrated system allows teams to accessadequate and accurate information without having to open multiple applications or re-enter the excess information. Take advantage of the functionality of your existing software in one easy to use interface.

Two way sync: continuous information is extracted from the sync system, so the dealer always haveaccurate, real-time information about the clients that do not need to manually enter the data in many places.
Customize the rules Automation: Automation rules to determine when an event occurs. Automati cally create new tickets when the agent receives a new call, when a voicemail is received and when amissed call software center.

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